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JKB1
Newbie
181 Views
Message 1 of 3

Change of house name

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Hi

I wonder if anyone can advise on how to change a house name for internet provision. We have recently upgraded to Fibre with EE. However they only had an old house name as the address. On contacting EE, they said that BT Openreach should be  contacted by myself so that they had the correct house name. We could just keep using the old address but it will be a nuisance in the long term if any engineer can only  use a house name not in use for over 10 years. 

2 REPLIES 2
Distinguished Sage
Distinguished Sage
175 Views
Message 2 of 3

Re: Change of house name

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there is no more link to openreach from this BT Retail forum than there is from EE  you need to get EE to raise ORDI request to update your records with openreach

there is nothing this forum can do to help

 



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JKB1
Newbie
153 Views
Message 3 of 3

Re: Change of house name

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Thank you