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Newbie
261 Views
Message 81 of 119

Re: Archiving Community Website

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Hi , suggest you send an email to     accounts@support.btck.co.uk   .

 

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Aspiring Contributor
256 Views
Message 82 of 119

Re: Archiving Community Website

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Hi @LancePAS 

Thanks for your reply, I have already done this and they still haven’t answered and my account still says it’s going to be archived!

waded

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Aspiring Contributor
223 Views
Message 83 of 119

Re: Archiving Community Website

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Hi 

Are any of the moderators able to find out if the accounts email has received my email as my account still says my website will soon be archived and despite emailing on 15th and 16th September I have not had a response.

Many thanks

waded

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Beginner
214 Views
Message 84 of 119

Re: Archiving Community Website

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Try and send a message to the moderator and I’m sure he will sort it for you.
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Moderator
Moderator
209 Views
Message 85 of 119

Re: Archiving Community Website

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Hi @waded I'm sorry the moderators don't have access to that email queue but I'll PM you in a moment so you can provide us with your details and we can ask the community website team to help.  Please also include your website url in the reply. Cheers 

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Aspiring Contributor
185 Views
Message 86 of 119

Re: BTCK free website threatened with archiving

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HiNeilO,

I'm another BTCK site (avalonarcheryclub) threatened by archiving in a few days time - please can you sort this as you have done for other BTCK sites.  Many thanks   Jeff 

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Aspiring Contributor
183 Views
Message 87 of 119

Re: Archiving Community Website

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yes, have emailed as suggested earlier today (17 Sept) waiting for response. Cheers Jeff

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Aspiring Contributor
154 Views
Message 88 of 119

Re: BT COMMUNITY WEBSITE BUILDER

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I have already tried the suggestion from rob 364 of contacting account@support. btck etc two days ago and had no response. The Chairman of our History Group who is also the Parish Council Secretary, they co incidentally have a community website  has tried to get a ticket and contact account etc on our behalf and has had no response. I think we are all going to go fall off the edge on the 22nd!   

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Aspiring Contributor
145 Views
Message 89 of 119

Re: BT COMMUNITY WEBSITE BUILDER

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Hi, 

i have tried escalating this at BT HQ today, emailed their press office, and emailed the technology correspondent at the Guardian. It is up to us “victim” to raise the firestorm BT deserve.

cheers

Jeff Brewer

avalonarcheryclub

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Aspiring Contributor
142 Views
Message 90 of 119

Re: BT COMMUNITY WEBSITE BUILDER

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I'll try the Times and BT HQ