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Shellh881
Beginner
711 Views
Message 1 of 3

Complaints

How do i make a complaint is the live chat not working now 

2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage
710 Views
Message 2 of 3

Re: Complaints

Live chat is not working. If you go to 'help' at top of page and follow links to complaints. Don't when you are likely to get a reply though



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Tar-Ten
Beginner
669 Views
Message 3 of 3

Re: Complaints

Unfortunately its emergency only as you have found out.... However I have noticed that if  somebody wants to set up a new account ( just tested) you can get through straight away on call or live chat... So BT classes profit from new accounts more essential than dealing with existing... But are you surprised....lol