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Message 1 of 4

Connecting Vodafone Sure Signal

Been trying to register and sync Vodafone Sure Signal V3 for a week. Vodafone Chat Line hopeless. Is this a firewall issue?

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Connecting Vodafone Sure Signal

Presumably you have registered and set it up as per the FAQ in this link.

https://www.vodafone.co.uk/network/calling-features/sure-signal

 

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Message 3 of 4

Re: Connecting Vodafone Sure Signal

My Sure signal connects to my router but is then  unable to register or sync with the sure signal site.

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Connecting Vodafone Sure Signal

Make sure you have turned off "smart setup" on the Homehub.

See link how to do that.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-bt-hub%3F-how-can-...

Have a look at this video to see if you are setting it up correctly.

https://www.youtube.com/watch?v=6XbOXBRj13g