Hi there hope someone can help. I'm confused as to why I cant get fiber. My exchange is less then 15 minutes walk away my cabinet is just yards away but when I check on open reaches website it says it's not available. But yet when i check on Sam knows it says i can. I have taken a screen shot of what it says on samknows. So I dont know if samknows or dont know lol. I hope someone can shed some light on this thanks
Solved! Go to Solution.
I cant as my number is not a bt phone number it's from talktalk and it dont recognise the number
Then you will need to post on the TalkTalk user forum, as this forum is for BT Retail customers only.
Its Openreach not BT Retail that provide the network, and TalkTalk have the same access as any other provider.