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victormildrew
Contributor
128 Views
Message 1 of 3

From Plusnet to BT

I renewed my Plusnet fibre broadband last September, as you need to have Plusnet Fibre to get the tv channels. I want to finish with my current tv supplier and join Plusnet TV that is why I renewed. Now i'm in a fix as i still want out from my current tv supplier and now Plusnet are scrapping the TV packages, I was wondering if anyone knows of anyone that has successfully transferred there account from Plusnet to BT and if this is possible, as BT own Plusnet, and BT do have the tv channels I watch now but like Plusnet you need BT fibre to access BT TV.

Any help with this post would be appreciated.

2 REPLIES 2
NigelB72
Recognised Expert
101 Views
Message 2 of 3

Re: From Plusnet to BT

To avoid cancellation fees from Plusnet, you would need to wait for your current contract to end. Both BT Retail and Plusnet are part of BT Group but they're two different companies

victormildrew
Contributor
72 Views
Message 3 of 3

Re: From Plusnet to BT

Thank you for your reply.

That's the problem i have, my tv supplier is Sky and that contract ends in June 2021. And because i renewed my contract with Plusnet so as to get Plusnet tv in July 2021,  i still have around 13 months contract with Plusnet.