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Aspiring Contributor
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Message 11 of 11

Re: JBL SOUNDBAR SOUND CUTS OUT WHEN THERE IS A PERIOD OF SILENCE HELP?

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Try disconnecting all the inputs except the power. Also make sure there are other sources of infra red nearby. I've had issues when the sun shines through a window onto my TV etc. The remote no longer appears to work. 

If it still happens then I'd guess its faulty. You could then try calling the support number given earlier in this thread.