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DiggerOfTrenches
Contributor
314 Views
Message 1 of 5

Limit to number of Personal Messages in a specific time.

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Hello,

I have tried to send a PM to a moderator on a legitamate ISP problem.

When I press SEND I get the message to the effect of:-

'You have used all your available PM's please try later'

I'cant find any rules/t&c/posts on this subject.

Please can you point me in right direction.

Or should I be calling 0800 ...?

 

4 REPLIES 4
Distinguished Sage
Distinguished Sage
299 Views
Message 2 of 5

Re: Limit to number of Personal Messages in a specific time.

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The moderators do not respond to PMs. You need to post what your problem is on the appropriate board ans if it can not be resolved by the forum members a moderator may then become involved.

DiggerOfTrenches
Contributor
294 Views
Message 3 of 5

Re: Limit to number of Personal Messages in a specific time.

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That makes sense thank you.

You can only send a pm to a mod if invited to.

Receive invite.
PM details.
Receive a phone call.
And then send another pm to say thank you for fixing my/ISP problem 8 minutes after the call.

I was on day 16 of sorting this out.

Post some PII nice mod redacts it for me.
Send PM to say ta.

Then PMs don't work anymore. Hence my question.

Before I asked I searched this site for answers and found a lot of 'ranting' on this issue because people, me included, having perceived this as being ignored. There by inflaming an already dumpster fire of a problem, 99% of us are here because we have a problem not to praise our ISP.

My post are more of a constant winge , hair dryer on half, with added sarcasm and pedantic comments to keep me from crying.

My dumpster has been on fire for 12 months now.

Do you think it would be a good idea if the forum rules contained an explanation of how the PM system works as a whole?

I think so. Would have saved a lot of wasted electricity firing my hair dryer up 11.

Thank you again. DiggerOfTrenches/Holes a confirmed Pedant.
Distinguished Sage
Distinguished Sage
277 Views
Message 4 of 5

Re: Limit to number of Personal Messages in a specific time.

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If you have not already done so perhaps if you had read the introduction pages of the forum such as the forum user guide, terms of use etc you may have been better informed and not have needed to, in your words, "whinge".

https://community.bt.com/t5/Announcements-Guides-Community/bd-p/Announcements

https://community.bt.com/t5/Announcements-Guides-Community/Change-of-Mods-Contact-Us-link/m-p/931648...

 

Moderator
Moderator
202 Views
Message 5 of 5

Re: Limit to number of Personal Messages in a specific time.

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Hi guys,

As this conversation has been going off topic I have removed the unconstructive comments and have taken the decision to lock this thread.

Cheers,

Robbie

Community ModeratorRobbieMac
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