Hello,
I am moving house and would like to take my EE broadband with me. At present we pay £28 per month. I have been told that after I move we will pay £36 per month for the same service. I recently renewed my Broadband with EE and am locked for nearly another 2 years. If I want to cancel this contract I need to pay £220, then I would be eligible for EE's new services for Broadband which I am told is cheaper. I am really upset with this situation. I have a contract with EE for BB at a certain price as stated above - now EE want to renege this deal as we are moving house???? I still pay the same price for my mobile phone even though we move house - but BB, now mate we are going to stiff you on that. I now Hate EE and after my contract is up will never ever use them again, I will also let everyone I know what a shabby service they provide. All those slick adverts with Kevin Bacon have to be paid for some how I guess - now I know it by stiffing people like me.
Solved! Go to Solution.
As you are an EE customer, you need to post on the EE forum https://community.ee.co.uk/
EE are a separate company within the BT Group.
https://www.bt.com/about/bt/our-brands
Thanks