I think there may be an error on the system as all my neighbours and the flat above can get fibre and I'm in central London...
I'm currently with Sky broadband.
I've tried to put my Landline into this site ( but I get an error "There is no data available for this number. This could be either because it is not a BT line or it is a new BT number that has just been provided. Most new numbers will appear on the checker 24 hours after BT has installed the line."—
I dont mind paying an engineer to take a look as I think its an error, and I work remotely and its crucial to have higher speed connections working from remote servers.
The flat above and the neighbours seem to have this on the openreach checker:
Exchange name: Canonbury
Exchange status: Fibre enabled
Cabinet number: 41
Somebody please help, I'm losing my mind wth this slow connection!
Any suggestions or contacts to help me get this sorted whould be great
You would need to get Sky to help, Openreach will deal with an ISP , Sky are the customer of Openreach.
Try writing to openreach. If you get an auto reply then send form again until your reply is from a person
There is no more contact to openreach from this BT RETAIL forum than from SKY