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Jenni2
Newbie
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Message 1 of 2

Re: Will YouView Box still work if cancelling TV subscription?

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I was worried my Talktalk Youview box would stop working and spent 50 minutes on a talktalk online chat trying to get clarity. After going around in circles for ages the employee confirmed that the youview box would stop working and a bag would be sent within a couple of weeks for its return.

I’m pleased to report that the contract is cancelled, the youview box still works (although the on demand talktalk service has finished but I never used it anyway) the talktalk app with the TV guide and recording facility still works and sufficient time has passed to know that talktalk are not wanting the box back.

It’s worth knowing that you can cancel the tv package and/or cancel the whole contract and still watch tv on the youview box.
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Will YouView Box still work if cancelling TV subscription?

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@Jenni2

This forum is for BT Broadband customers.

I think you meant to post this on either the public YouView forum, 

https://community.youview.com/youview/categories/community

or the Talktalk user forum on this link The TalkTalk Members Forums