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Beginner
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Remote Control not working properly

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We have a new tv remote, bought new from the BT shop. It works fine except for the TV and TV AV buttons which flash blue 3 times when pressed but don't turn the tv on and off or change the source. I have tried some solutions here but they didn't work:

https://www.bt.com/help/tv/fix-a-problem/remote-control/how-do-i-control-my-tv-with-my-bt-tv-remote-...

 I used the 4 digit code 0000 , we have a Samsung tv.

Anyone have any ideas how to make it turn the tv on and off? We still have our old remote (same one, some of the button were failing like fast forward) it still turns the tv on and off is that causing a problem with the new one? I'm guessing not but I'm out of ideas, any help greatly appreciated. 

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Moderator
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Message 2 of 4

Re: Remote Control not working properly

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Hi @Matty7 welcome to the forum and thanks for posting. The link you posted has the TV codes list showing as 4483 for Samsung. Have you tried that code?

cheers
John

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Beginner
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Message 3 of 4

Re: Remote Control not working properly

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Thanks John, I hadn't seen that, the code worked! 

 

Thanks again 🙂

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Moderator
Moderator
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Message 4 of 4

Re: Remote Control not working properly

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@Matty7 Brilliant I'm glad that worked and I'll pass on your thanks to John.