cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Contributor
98 Views
Message 1 of 3

Samsung S9 Battery drawing rapidly

I've had my phone for around 18 months and since the latest android update on 24th May my battery is draining rapidly e.g 100% to 1% in 3 hours with not a lot of use.  I've contacted Samsung Community  who looked at my battery usage and   BT Virus Protect seems to be causing the problem.  They've suggested disabling but don't  really want to do this.  Has anyone else got this issue? Or can anyone help?  TIA

2 REPLIES 2
Highlighted
Distinguished Sage
Distinguished Sage
92 Views
Message 2 of 3

Re: Samsung S9 Battery drawing rapidly

If you are sure that problem is BT protect then I wouldn't think twice about turning it off. If you are concerned then install a visual check app



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Highlighted
Contributor
90 Views
Message 3 of 3

Re: Samsung S9 Battery drawing rapidly

Thanks and sorry for asking but what do you mean by a visual check app?