I would like to thank a very polite and helpful lady who dealt with my issue in a cheery and professional manor that I will certainly be staying with Bt. I have never had any problems previously and to get my issue dealt with so well and quickly was a delight.
Welcome and thanks for your post!
It's not very often someone comes on with a positive post. We tend to use sites like this to report a problem and when we're not happy. It's great to see some good feedback so thanks again for taking the time to register and let us know about your experience