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Beginner
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Message 1 of 4

Ultrafast superfibre

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I'm here to ask if I should wait for the FTTP to roll out in my area when my broadband will end in march 2020. I'm also having problems with my internet right now. A few months ago, probably February my internet went down so we got it fixed. They said it was corroded wire but now it's happened again and I'm thinking if there was any other way of solving this problem.

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Ultrafast superfibre

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Are you a bt broadband customer?  If the problem has come back then phone your provider and get engineer visit



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Sage
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Message 3 of 4

Re: Ultrafast superfibre

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Could you post the connection stats from the hub.

HH6 Advanced settings/technical log/information.

HH5 Troubleshooting/helpdesk.

Enter your phone number HERE and post the result, remove your phone number
before posting but leave exchange & cab info.

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Beginner
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Message 4 of 4

Re: Ultrafast superfibre

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My provider is plusnet however an openreach engineer came in last time and fixed it. I’ll just have to phone them again but I hope this problem doesn’t persist.