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Kathy3
Beginner
528 Views
Message 1 of 5

Waterlogged phone

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Hi

Can anyone help?  I dropped my mobile in a bucket of water on Friday.😠 I've tried leaving it in rice over the weekend and it still is not working.  Won't even start up.  I have a load of photos on there, anyone now who I can retrieve them?

TIA

Kathy

4 REPLIES 4
Starwire
Recognised Expert
514 Views
Message 2 of 5

Re: Waterlogged phone

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What kind of phone is it? If it’s an iPhone your pictures maybe saved onto the Cloud, although not necessarily all of them if you reached your storage limit, which is easily done.

Failing that you could take it to a Phone Repair Shop who might be able to retrieve the Data on it.

Kathy3
Beginner
495 Views
Message 3 of 5

Re: Waterlogged phone

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It's a samsung galaxy A20e, with BT but have a feeling that I have not backed anything up.  I'm not a tech person at all and stupidly assumed that it backed up automatically.  Had a thought that maybe I could use my old O2 A5 but I'm now being asked for a pin!

Les-Gibson
Recognised Expert
487 Views
Message 4 of 5

Re: Waterlogged phone

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Logon to photos.google.com from a browser and you will see all the photos that have been backed up


       
                                                     If the Smart Hub 2 is BT's best hub yet then what does that say about its predecessors ?
Devon_Dave
Distinguished Guru
423 Views
Message 5 of 5

Re: Waterlogged phone

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Do you have a Gmail account? Maybe backed up there? 

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