Not sure where to go to try and find out what has happened to my promised £25 Amazon voucher, I managed to chat via online and was given a link whereby I completed the details. I still have not received it and can find nowhere on the site who I can contact re. this. I can't even find an obvious link to Live Chat (have I missed it?).
I don't necessarily want to post in a Forum for this type of query!
I have tried re-requesting the voucher... but there is no trace of my VO ref.
Hi JulieF Welcome to the forum no problem here the best thing you can do is contact the forum mods at this link the should be able to this sorted for you http://bt.custhelp.com/app/contact_email/c/4951 they normally reply by email or phone directly to you within 72 hours sometimes a little longer at weekends
They are a UK based specialist team who have a good record at getting problems solved