Good news bt call centres are pulling out of INDIA.
Bad news they are going to AFRICA.
so just why is it the uk unions are happy with this cheap labour while putting their own UK members on the dole.
Something is not right.
i am satisified with the BT very much .i have been using it for almost two years
there is never something wrong with it .everything goes well
very convenient and useful
I'm not, I think BT as a company are incompetent.
my BB contract ended in June 2010 and BT were told not to put be on another 12 month contract as I was leaving them as soon as the 40mb service was available in our area. I ended up leaving on 8th Oct and just got my latest bill and guess what they have charged me £47.40 cancellation fees.
This they have done, even though it is plastered all over my account no cancellation charges to be paid due to BT's error in Feb 2010 for charging the incorrect fees for my BB (charged me more than what i should have been paying), and that I was leaving them after June 2010 once my current contract had ended.
So another complaint will be raised to BT...
I'm here to agree with everything you said about bt, I'm new on here as well so don't know how to go on yet, but its great to get a call from someone who actually helps with a roblem. And the seed difference from my old is is staggering
..............................just wanted to say that I`m still happy with BT
"BT? Excellent chaps, fine communications."
i am satisified with BT very much after 3 years of use of course there were ever some problems with BT ,but that doesn't matter i will continue to support it
I am moving back to BT, as I just cannot get the same level of service elsewhere.
There are really two parts to this initial question:
BT wont upgrade to there faster "up to 20mb" speed and my line does surport it.
Because I don't pay by Direct debit,this is BT policy if you don't pay by DD,this is how BT treat a customer who been with them for 25 years
I'm now looking for another ISP........................
DD is the way foward and the way to pay all your bills on time, like BT other companies give rewards for DD-my power company has just given me another £100 just for paying by DD, they do this every year.
as for changing ISP good luck with that and their rented from BT old COPPER WIRES.
As for virgin its DD like most.
sleep sound knowing DD is taking care of your bills, I do as ALL my bills are paid DD.