So last year at a select comittee meeting someone said that every home will by the end of the year have download speed of 2mbps.
Since and despite a 150 odd million pound spend in Cornwall to roll out Superfast Broadband our broadband speed has actually got slower. It is now almost unuseable.
So having not benefitted at all from the Cornwall investment in broadband we have been dissadvantaged by it.
My question is why am i paying a premium price for broadband when our published expected speed has been downgraded by BT to 1mbps and we are unable to get online for 50% of the time we want to.
I feel i am being ripped off by BT who don,t care about their customers and offer much better deals than we are on to new customers. Thanks you seem to be beyound belief customer care mmmmmm
Welcome to the forum.
I have moved your post to the lounge where it's more relevant as the content in the post doesn't relate to Youview (the board you had originally posted in).
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Unfortunately the BDUK scheme has failed many people. I bet you are probably also on an exchange without LLU competition. Unfortunately the only thing you can really do is get on to your local MP to express your dissatisfaction with the situation, i.e. poor service and inability to get the best deals.