incoming call trace for court

[BoydRiver]

HI, I am hoping a super user can provide some advice.

I am currently taking someone to court and part of my case is a phone call i received last november.    My phone doesnt keep received call that long.  I am hoping BT will have a list of my incoming calls.  I knw the rough time and the date.   I'm trying to ask BT but theres anotage on he 150 number and the online chat has had me on hold for an hour.

CAn anyone tell me if BT will help or if I need to send a Subject Access request, and if so, who too please.

Thanks in advance

[Kodikid]

Subject access request will be declined as it involves individual third parties 

BT certainly won't get involved in a court case brought privately

Call protect records the last twenty numbers if that's any use.

Your legal representative is the best place to go for advice involving court 

[BoydRiver]

THanks for the repy.  THe court is an E.T

Can I get a copy of the incoming and outgoing calls for a particular bill period?

[Kodikid]

 Make a Data subject access request (DSAR) to BT.

It's the only way to get the info you need. You have a legal right to see the information (including calls) BT have on you.

[NigelB72]

I'd have thought that if a court had requested the information, they'd have a specialist department within BT to liaise with,??

[Kodikid]

It's not a court of law It's an employment tribunal.  

[NigelB72]

Ahhhh doubt they'll release that info then unless it's court or police requested 

[gg30340]

BT do not log incoming calls.

If you do not have a call logger, or your phone has the ability to view the incoming calls list you will not be able to obtain the information you want because it is not recorded or kept elsewhere.

If you have Digital Voice you could log onto your MyBT and select Your Products and then Manage on Digital Voice. Click on Manage on Call Protect under Your Digital Voice Features. Scroll down to Your recent callers and click manage. however you can only view your last 20 callers so I doubt this will be of any use to you.