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alancamuk
Contributor
194 Views
Message 1 of 2

mod service excellent

Can this be kept separate from my other thread -please.

 

i've had much trouble with call centre, and engineers. but one thing has stood out, the excellent service from the mods, who genuinely care about customer satisfaction.

Neil called me back within an hour of my engineer visit, and was genuinely embarrased by the service given by openreach today

 

so thank you mods. nice to know BT does have a human face!

1 REPLY 1
Moderator
Moderator
183 Views
Message 2 of 2

Re: mod service excellent

Hi alancamuk,

 

Stop it, you're making us blush Smiley Embarassed haha

 

All joking aside, I'm glad we could help get you sorted from here.  @NeilO - You're a legend!!

 

Cheers,

 

Robbie