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sarasas99
Newbie
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Message 1 of 2

router does not work in master test socket

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HI

Can someone give me advice on BT open reach test sockets?  I have the double face plate that you unscrew and there is a test socket behind it.

I have had constant dropping on my broadband and SSE who are my provider are being very slow on helping me with it even though I have reported it 4 times since end of October.

They are now saying they are doing a line stabilizer test and I have to wait 48rs.... However my router does not work in the test socket with the filter so I am wondering if I have an issue with wiring or something?

Many Thanks

1 REPLY 1
Distinguished Sage
Distinguished Sage
183 Views
Message 2 of 2

Re: router does not work in master test socket

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@sarasas99 

Sorry, but this is a BT Retail customer forum, and cannot help with other providers.

You will have to contact SSE, or post on their user forum..

https://www.discussisp.com/forum/

Thanks