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Beginner
Posts: 5
Registered: ‎13-04-2013
0
Accepted Solution

Cannot connect to BT Sport (ID004)

Hi

 

On iPad 3 app and I get the message:

 

Password changed and still this.

 

Please advise, was working perfectly 2 days ago.

 

Thanks

 

1377072_10151624428247016_237899867_n.jpg

Beginner
Posts: 5
Registered: ‎13-04-2013
0

Re: Cannot connect to BT Sport (ID004)

No-One able to help me then?

 

Thanks a bunch, surely I'm not the only one with this problem!

Beginner
Posts: 5
Registered: ‎13-04-2013
0

Re: Cannot connect to BT Sport (ID004)

Is it me or is this forum rediculous.

 

I have a genuine issue here that no-one is willing to help me with.

 

It has to be an iPad issue, my Galaxy S3 is fine.

 

PLEASE HELP ME

Community Manager
Posts: 2,503
Registered: ‎27-01-2010

Re: Cannot connect to BT Sport (ID004)

Hi Stixjohno,

 

Thanks for the post and welcome to the forum.  Sorry to hear of the problems you are having.  I found a BT.com help article that may help,

 

Please see here Error ID004

 

Let me know how you get on.

 

Cheers

Sean


SeanD | BT.com Help Site | BT Service Status
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Beginner
Posts: 5
Registered: ‎13-04-2013
0

Re: Cannot connect to BT Sport (ID004)

it worked, many thanks Sean, sorry about the rant !

Smiley Embarassed

Moderator
Posts: 3,387
Registered: ‎18-07-2013
0

Re: Cannot connect to BT Sport (ID004)

Hi stixjohno,

 

No need to apologise.

 

We completely understand that services issues can be frustrating and the main thing is that you got sorted out! Smiley Happy

 

All the best,

 

Robbie


RobbieMac | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
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Make sure you are logged into the forum otherwise you will not see our contact link when a moderator offers help. When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link. Thank You