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Contributor
Hubsy
Posts: 67
Registered: ‎11-04-2011
0

error code 6030 err:VC019

Hi Guys,

 

BT sport is working fine on my TV.

 

I'm struggling to watch on my PC and laptop.

 

6030 Unable to playback video.

      err:VC019

 

 

laptop is WinXPSP3

 

PC is Win7SP1

 

all video drivers are up to date.

Fresh installs of Silverlight.

 

Any help please.

 

Dave

Distinguished Expert
legitimise_sailing
Posts: 3,384
Registered: ‎29-12-2012
0

Re: error code 6030 err:VC019

Is the clock correct and 24 hour format?
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Contributor
Hubsy
Posts: 67
Registered: ‎11-04-2011
0

Re: error code 6030 err:VC019

Thank you for the quick reply.

 

Yes time is correct, and in the 24hr format.

Distinguished Expert
legitimise_sailing
Posts: 3,384
Registered: ‎29-12-2012
0

Re: error code 6030 err:VC019

Try the silverlight fixit http://support.microsoft.com/kb/2608523
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Contributor
Hubsy
Posts: 67
Registered: ‎11-04-2011
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Re: error code 6030 err:VC019

Yes, already been down that path.

Distinguished Expert
legitimise_sailing
Posts: 3,384
Registered: ‎29-12-2012
0

Re: error code 6030 err:VC019

This is the error 6030
The license contains an unsupported license protection.
this indicates you should update your video drivers or Silverlight software
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Contributor
Hubsy
Posts: 67
Registered: ‎11-04-2011
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Re: error code 6030 err:VC019

I've been to Nvidia site and they confirm that I have the latest driver,

M$oft site also confirms that the latest Silverlight package in installed.

 

 

Strange.

Contributor
yongkuk
Posts: 45
Registered: ‎01-08-2011
0

Re: error code 6030 err:VC019

Welcome to the err VC019 Club, current membership 124,567 and growing by the minute.

Newbie
PeeJay
Posts: 1
Registered: ‎14-08-2013
0

Re: error code 6030 err:VC019

Is this VC019 problem still unresolved?

I just signed up to BT and have got this error on my laptop. After 50 minutes on the phone the conclusive advice from the tech support was to contact the laptop manufacturer. this was after the time was set up by the techy and latest Silverlight download and other stuff he did remotely.

I can run it OK on my works laptop but should not, both laptops use XP SP3.

Contributor
yongkuk
Posts: 45
Registered: ‎01-08-2011
0

Re: error code 6030 err:VC019

Welcome