on 12-10-2017 12h17
I have a fault with my BT youview box, where when i try and select say a search or recorded programme the cursor either moves speedily across the screen or the letter/character spinning around. Unable to select what i want. I have undertaken a sort rest and hard reset, no luck, changed batteries in remote & used anothe remote same problem, The retailer wont help as its out of warranty.
WHere can i find someone to examine the device and tell me what th problem is and how i fix it?