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Expert
Posts: 342
Registered: ‎13-08-2016
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Accepted Solution

Black eyed peas my humps

This video is distorted and jumpy any chance you can get this fixed please
Moderator
Posts: 2,884
Registered: ‎03-02-2016
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Re: Black eyed peas my humps

Hi @ruth554422 Sorry your BTTV picture is distorted.

 

Can you let us know if this is only with some channels and if so which ones? 

What model of TV do you have and are you experiencing any problems with your broadband connection?

 

Cheers

John


JohnC2 | BT.com Help Site | BT Service Status
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Guru
Posts: 3,870
Registered: ‎10-02-2010
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Re: Black eyed peas my humps

@JohnC2  I believe the OP is reporting a problem with the BT Player Music on demand Black Eyed Peas  My Humps video

Moderator
Posts: 2,884
Registered: ‎03-02-2016

Re: Black eyed peas my humps

Hi @zulu17 Cheers I missed that Smiley Surprised

 

@ruth554422 Are you still having a problem with the Black Eyed Peas video? and if so is this the only one you have noticed this problem with.

 

Cheers

John


JohnC2 | BT.com Help Site | BT Service Status
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Recognised Expert
Posts: 1,039
Registered: ‎27-01-2010

Re: Black eyed peas my humps

I can confirm it is also jumpy and distorted when I play it on the BT Player, I compared it to the video on YouTube which plays fine on my TV.
Expert
Posts: 342
Registered: ‎13-08-2016
0

Re: Black eyed peas my humps

Still the same. If you look at my posted threads the same thing happened in the past with papa roach last resort music video in the past Steve managed to fix it.
Moderator
Posts: 2,884
Registered: ‎03-02-2016
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Re: Black eyed peas my humps

Hi @ruth554422 Thanks for posting back and as @Steve_M may not be available to pick this up this time send us your details by clicking on my user name and selecting contact the mods and we will get it reported.
Thanks
John


JohnC2 | BT.com Help Site | BT Service Status
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Expert
Posts: 342
Registered: ‎13-08-2016
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Re: Black eyed peas my humps

Hi John my husband said he will send the email tomorrow morning
Expert
Posts: 342
Registered: ‎13-08-2016
0

Re: Black eyed peas my humps

Clicked your profile but can't see the contact the mods bit am I missing something

Moderator
Posts: 2,884
Registered: ‎03-02-2016
0

Re: Black eyed peas my humps

Hi @ruth554422 Sorry about that my mistake. I have enabled it now for you.

 

cheers

John


JohnC2 | BT.com Help Site | BT Service Status
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