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Newbie
Posts: 1
Registered: ‎05-01-2018
0 Ratings
Accepted Solution

Can I keep the "You View" box?

[ Edited ]

I have just left BT 6 months early from a 24 months contract due to price increases and have received a purple bag for the return of my TV box. Dince I have done nothing over the last 3 weeks I have since received two letters telling me I don't need my equipment so why not send it back so we can recycle it. I have moved to a provider who uses a youview box and as I only use it to record then it is still useful to me. As a number of queries in the community suggest I don't need to return the box if it is over 12 months into the contract. Should I ignor the letters, contact the senders or will I be charged for the non return of the box? The letter doesn't say I must send it back, it only says 'and if you want to help us become a greener company' - yes I beleive in being green but I also want to use the box!

Distinguished Sage
Posts: 41,684
Registered: ‎27-01-2010
0 Ratings

Re: Cancelled BT TV subscription: Can I keep the "You View" box?

Welcome to this user forum.

 

You can keep it, there is no need to send it back.

 

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