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Beginner
Posts: 5
Registered: ‎23-07-2013

Channel Unavailable

Hi,

 

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site!

 

Cheers

Recognised Expert
Posts: 925
Registered: ‎02-05-2010

Re: Channel Unavailable

Are you using a home hub or an alternative router?
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Beginner
Posts: 5
Registered: ‎23-07-2013

Re: Channel Unavailable

Plugged directly into the home hub!

Guru
Posts: 4,929
Registered: ‎27-01-2010

Re: Channel Unavailable

Which Hub?


BTLife | 1967 Plus Radio | 1000 Classical Hits
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Posted from my mobile
Beginner
Posts: 5
Registered: ‎23-07-2013

Re: Channel Unavailable

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site! 
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Beginner
Posts: 5
Registered: ‎23-07-2013

Re: Channel Unavailable

Ok, so that wasn't what i wanted to say! It's an outreach modem attached to a bt home hub. Does that help?
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Guru
Posts: 4,929
Registered: ‎27-01-2010

Re: Channel Unavailable

Which home hub?


BTLife | 1967 Plus Radio | 1000 Classical Hits
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Contributor
Posts: 97
Registered: ‎19-11-2010

Re: Channel Unavailable


paulgoode wrote:

Hi,

 

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site!

 

Cheers


I had this problem occur recently and it was only fixed when i power cycled the white BT openreach modem, my router and then the youview box in that order...

 

 

Beginner
Posts: 5
Registered: ‎23-07-2013

Re: Channel Unavailable

Ok, will try that straight after work. Fingers crossed!!!!
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Newbie
Posts: 3
Registered: ‎02-08-2013

Re: Channel Unavailable

its funny how the codes show on your tv but yet bt dont have the answer online ive got same problem plus another code i wish i hadnt got it its rubbish