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Expert
Posts: 388
Registered: ‎13-08-2016
Accepted Solution

Family guy season 4 new BT player listing error.

There is a listing error on the new BT player for family guy season 4.

This forum has a picture size limit so I have been unable to post the pictures I wanted to here.

My husband has posted everything on the youview forum and I'm providing a link to the thread which has full detail of the error complete with photos.

https://community.youview.com/youview/topics/family-guy-season-4-bt-tv-player-listing-error
Moderator
Posts: 3,196
Registered: ‎03-02-2016

Re: Family guy season 4 new BT player listing error.

[ Edited ]

Hi @ruth554422,

 

Thanks for taking the time to get in touch to report it. Also, thank my namesake for me too please Smiley Happy

 

I've reported this back and expect that it will be looked into once the Bank Holiday is over.

 

Thanks

 

DanielS

Community ModeratorDannyS
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Expert
Posts: 388
Registered: ‎13-08-2016

Re: Family guy season 4 new BT player listing error.

I will do thanks
Expert
Posts: 388
Registered: ‎13-08-2016

Re: Family guy season 4 new BT player listing error.

This is resolved Daniel thanks for your help.

They have listed season four part 2 before part one but that don't matter as both parts are listed in the family guy tile which is good.
Expert
Posts: 388
Registered: ‎13-08-2016
0 Ratings

Re: Family guy season 4 new BT player listing error.

[ Edited ]

Bad news someone has messed about with the series 4 listings this is getting beyond a joke. On part one they have removed the part one on the title and part two has been completely removed from the family guy tile.

It's ridiculous that someone would fix this only for it to be reversed a few days later. How has this happened is what I would like to know?

Moderator
Posts: 3,196
Registered: ‎03-02-2016

Re: Family guy season 4 new BT player listing error.

Thanks for reporting that to me @ruth554422.

 

I've gone back to my contacts and asked that they look into this again.

 

As soon as I hear anything else, either I or one of the team will post back here.

 

Thanks

 

DanielS

Community ModeratorDannyS
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Help others by clicking on ‘Mark as accepted solution’
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Make sure you are logged into the forum otherwise you will not see our contact link when a moderator offers help. When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link. Thank You
Expert
Posts: 388
Registered: ‎13-08-2016
0 Ratings

Re: Family guy season 4 new BT player listing error.

This has been resolved Daniel for a second time lets hope it stays that way.