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Beginner
paulgoode
Posts: 5
Registered: ‎23-07-2013
0

Channel Unavailable

Hi,

 

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site!

 

Cheers

Expert
notoriousdbp
Posts: 895
Registered: ‎02-05-2010
0

Re: Channel Unavailable

Are you using a home hub or an alternative router?
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Beginner
paulgoode
Posts: 5
Registered: ‎23-07-2013
0

Re: Channel Unavailable

Plugged directly into the home hub!

Guru
stuartrogerson
Posts: 4,352
Registered: ‎27-01-2010
0

Re: Channel Unavailable

Which Hub?
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Beginner
paulgoode
Posts: 5
Registered: ‎23-07-2013
0

Re: Channel Unavailable

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site! 
Beginner
paulgoode
Posts: 5
Registered: ‎23-07-2013
0

Re: Channel Unavailable

Ok, so that wasn't what i wanted to say! It's an outreach modem attached to a bt home hub. Does that help?
Guru
stuartrogerson
Posts: 4,352
Registered: ‎27-01-2010
0

Re: Channel Unavailable

Which home hub?
________________________________________
If you like a post, or want to say thanks for a helpful answer, click the white star.
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BT Life
Kafka's World
1000 Classical Hits
Contributor
zarf2007
Posts: 56
Registered: ‎19-11-2010
0

Re: Channel Unavailable


paulgoode wrote:

Hi,

 

Is anyone else not receiving any internet based services? BT Sports, ESPN all have error code IPC6011, BT Vision on demand loads but every show will not load. iPlayer loads, but the programmes don't play! Anyone know if there are known issues or where I can find out as BT don't have anything about what these codes mean anywhere on there site!

 

Cheers


I had this problem occur recently and it was only fixed when i power cycled the white BT openreach modem, my router and then the youview box in that order...

 

 

Beginner
paulgoode
Posts: 5
Registered: ‎23-07-2013
0

Re: Channel Unavailable

Ok, will try that straight after work. Fingers crossed!!!!
Newbie
wistleithelps
Posts: 3
Registered: ‎02-08-2013
0

Re: Channel Unavailable

its funny how the codes show on your tv but yet bt dont have the answer online ive got same problem plus another code i wish i hadnt got it its rubbish