cancel
Showing results for 
Search instead for 
Did you mean: 
echo69
Contributor
618 Views
Message 1 of 11

A second BtYouview box

Go to solution

I have one BtYouview box with the Esentail package, I bought a second Bt youview box for use in the bedroom, off E-Bay when I contacted Bt to take out the Extra box subscription to get the extra channels, all others bar the Bt Sport was working fine when I set it up to the internet conection, only to be told they could not get the Extra package at £5 a month, and that I would have to buy the box off them for it to work? I don't see why, if I want to add more contant on my main box they can do this but are unable to add the Extra package even though I am prepared to pay the extra for it.

0 Ratings
Reply
10 REPLIES 10
Moderator
Moderator
585 Views
Message 2 of 11

Re: A second BtYouview box

Go to solution

Hi @echo69 Sorry you could not get this ordered when you called. 

 

We will be happy to check out if the Extra Box subscription is available if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

0 Ratings
Reply
echo69
Contributor
577 Views
Message 3 of 11

Re: A second BtYouview box

Go to solution
Hi John sorry can't find how to contact you what info do you need please
0 Ratings
Reply
Moderator
Moderator
572 Views
Message 4 of 11

Re: A second BtYouview box

Go to solution

Hi @echo69 You will see a hyperlink just below my avatar to click here to contact the mods. It will take you to a form that will get the required information. 

 

PS you may not see the link if you are viewing the website on a mobile device. 

 

Post back if you are still having trouble contacting us.

 

Cheers

John

 

echo69
Contributor
565 Views
Message 5 of 11

Re: A second BtYouview box

Go to solution
Have managed to find the link and have fillede in the form as required, many thanks,
Stan
0 Ratings
Reply
echo69
Contributor
483 Views
Message 6 of 11

Re: A second BtYouview box

Go to solution
Thanks for your help John my problem now has a solution provided by Gemma P ..Try as i might I can't click on the stare
0 Ratings
Reply
Moderator
Moderator
449 Views
Message 7 of 11

Re: A second BtYouview box

Go to solution

@echo69 That's great I'm glad Gemma got you sorted, there's a issue with the Kudo's at the moment you need to refresh the screen before it shows. 

echo69
Contributor
439 Views
Message 8 of 11

Re: A second BtYouview box

Go to solution

Ok thanks NeilO tried that but no joy...

0 Ratings
Reply
Moderator
Moderator
419 Views
Message 9 of 11

Re: A second BtYouview box

Go to solution

@echo69 It's showing that you've clicked the star beside @JohnC2 and my posts.

0 Ratings
Reply
echo69
Contributor
414 Views
Message 10 of 11

Re: A second BtYouview box

Go to solution
Ok right well it doesn't show up on my page on my laptop so there must be a problem some where. At least I am please you can see I was pleased.
Regards
Stan