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A2robinson
Beginner
1,901 Views
Message 1 of 8

Ability to record series has disappeared

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Has something happened as the majority of my scheduled recordings have disappeared. Which has meant I have missed programmes. Then when I try to put the series record back on, it will only set up the recording for one programme at a time. Where has series record gone !!!! Poor experience as remembering or having the time to record each programme individually is impossible.
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gomezz
Recognised Expert
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Message 2 of 8

Re: Ability to record series has disappeared

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Is there a pattern in the channels for which this has happened and for those it has not? Usually down to a broadcaster **bleep** up.
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A2robinson
Beginner
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Message 3 of 8

Re: Ability to record series has disappeared

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No pattern it seems to be random, have tried BBC 1 (a few different series) E4 and Five
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BT TV Expert
BT TV Expert
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Message 4 of 8

Re: Ability to record series has disappeared

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If you can give an example that isn't working then I can test it and raise it with the broadcaster.

 

Steve

BT TV expertSteveM
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A2robinson
Beginner
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Message 5 of 8

Re: Ability to record series has disappeared

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Hi Steve,

2 examples which I have just checked and still cannot series link are: BBC 1 Homes under the Hammer and Five Neighbours. Both of these have been series linked before. But these and the majority of my other series recordings have dropped out of scheduled recording and cannot be put back in as a series.

Thanks for any help you can give.
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Telecom89
Recognised Expert
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Message 6 of 8

Re: Ability to record series has disappeared

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@A2robinson wrote:
Hi Steve,

2 examples which I have just checked and still cannot series link are: BBC 1 Homes under the Hammer and Five Neighbours. Both of these have been series linked before. But these and the majority of my other series recordings have dropped out of scheduled recording and cannot be put back in as a series.

Thanks for any help you can give.

Maybe your YouView box has some quality control stopping you watching these 🙂

 

I've just checked and my own box allows me to series link the Homes Under The Hammer on BBC1 and BBC1 HD also.

I can also series link neighbours on Ch5.

It looks like a problem with your box.

Have you tried restarting it, updating the software?

 

Anyway I'd best delete these series links from my YouView before it actually records them!

 

I hope you get this issue resolved.

Telecom89
Recognised Expert
1,755 Views
Message 7 of 8

Re: Ability to record series has disappeared

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actually have you tried rescanning the channels?

 

YouView 'Settings' menu

then TV Signal & Quality - re-tune channels option is the top menu option there...

 

 

A2robinson
Beginner
1,746 Views
Message 8 of 8

Re: Ability to record series has disappeared

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Hooray...thanks for the great advice the re-scanning the channels has worked and series record is back !!!! Thanks again
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