When trying to access internet channels keeps telling me the channel is not set up, and when I select OK to set up I end always getting a BTV-434 error code. For example, added the kids package to my subscription but when accessing any these I get the same problem. Similar for BT sport channels.
The Youview box is plugged directly into the Hub 5
Solved! Go to Solution.
Additionally, I've switched off the Hub 5 and the Youview+ box and powered them back on again. Youview+ box is connected and can use iPlayer with no issues.
PM me your account details and I'll have a look for you.
|BT TV expert||SteveM|
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All sorted!! Just had a call from BT to say there was misconfiguration on the BT side so the Youview box wasn't getting through to register itself (something along those lines) and pick up the channels
I get error code 6023
Telephone supply has tried without success
Three days ago all was fine. Now AI can't get internet channels
Speed is about 140kbps
IPlayer and on demand work
Have restarted etc several times
Using power line adaptors. Took these off, tested them, Used 10m Ethernet. No joy.
Replaced the powerline adaptors, same ones I mean. Restarted everything. No luck.
The point is this all working fine with powerline adaptors then Wednesday, after a software update possibly, they were gone.
Also, screen resolution crazey. Have to reset it with the Sony remote very time.
Had BT for less than 2 weeks.
Getting tired restarting etc.