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Message 1 of 2

Adding Netflix

I recently re-contracted for 24 months to get the BT TV Pro box and IP Television Channels. I wanted to add Netflix to my account but didn't get the promised email with instructions on how to do that so I went online and added it to my package. However, still no email as to how to transfer my existing Netflix subscription. I am concerned that in the meantime I am getting double-billed.

Can anyone help?

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Message 2 of 2

Re: Adding Netflix

I had a long standing Netflix account before I switched.

I would just login to your original Netflix, and cancel that one. 

If you want to manage your Netflix account that you have through BT I am sure you can manage it through my BT account. 

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