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hyper01
Contributor
229 Views
Message 31 of 32

Re: Amazon Prime Video App on our BT TV 4K UHD box

Box is connected directly to the amp as are the other sources.

 

I checked the output on the HDMI for the BT box and it was set to surround, yet the amplifier is only receiving 2 channel sound.

Other devices connected directly to the amplifier are working fine, as was the BT box previously.

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hyper01
Contributor
93 Views
Message 32 of 32

Re: Amazon Prime Video App on our BT TV 4K UHD box

One factory reset later and it is now functioning correctly again.

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