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Seamaster
Aspiring Expert
2,461 Views
Message 1 of 5

Amazon Prime on DTR-T2100

Should I have had Prime Video enabled on my box by now? Tried requesting updates to software and players/apps but being told I'm up to date on both? I thought the non-UHD boxes were getting this last month?

 

Component: 3.3.152 (bd97c9)

Software: 29.58.0

Platform: 4123

ISP: 21110

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zulu17
Distinguished Guru
Distinguished Guru
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Message 2 of 5

Re: Amazon Prime on DTR-T2100

Your box has not yet upgraded to the necessary software level. Is it a BT suppled box ?
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Seamaster
Aspiring Expert
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Message 3 of 5

Re: Amazon Prime on DTR-T2100

Yep.

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zulu17
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Message 4 of 5

Re: Amazon Prime on DTR-T2100

Well it would seem that you are waiting for completion of the phased  roll out of the 31.24.0  which was announced and discussed in this thread on the youview community.

https://community.youview.com/youview/discussion/7604514/discussion-bt-software-update-31-24-0/p1

ney
Expert
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Message 5 of 5

Re: Amazon Prime on DTR-T2100

Im the same my T2100 box has also not been updated yet but last time it was 3 or 4 weeks after the new software rollout before my box got updated. Although I like my box to have the lastest software and features. I dont use Amazon Prime Video but do use Netflix so I prepaired to wait for the new software to arrive to my T2100 box as long is its not onother month I have to wait.

Darren

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