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BT TV Expert
BT TV Expert
554 Views
Message 11 of 14

Re: Amazon Video - Insufficient bandwidth

Hi @Dom999  Sorry to hear you are having problems with your service. 

If you send me your landline number via a private message I'll have a look into the problem for you. 

Thank you. 

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srpsrp
Expert
514 Views
Message 12 of 14

Re: Amazon Video - Insufficient bandwidth

The prime app on my BT box looks like a VHS from 1994... You'd think a wired connection would be better or is it just limited to that?
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Bailerboy
Newbie
352 Views
Message 13 of 14

Re: Amazon Video - Insufficient bandwidth

This is happened to our box now, for a few days all other apps work fine but Amazon Prime just says Insufficient Bandwidth when trying to load anything. I've restarted the box and router and taken the Ethernet cables out and re-inserted them and it worked for one program and has now gone back to insufficient bandwidth, I'm beginning to lose my patience with it now, but any helpful info would be gratefully received!!!

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barbmay
Beginner
150 Views
Message 14 of 14

Re: Amazon Video - Insufficient bandwidth

Yes I'm fed up with it too. No problem on my i phone but I pad and to waste of time. Did you find any answers recently.
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