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dbards
Beginner
2,056 Views
Message 1 of 38

BROADBAND USAGE WITH YOUVIEW??

Does anyone know if YouView counts towards your broadband usage? BT Vision didn't but I hear that You View can rack up your monthly usage. Not mention on website of course?

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37 REPLIES 37
drhowells
Recognised Expert
2,050 Views
Message 2 of 38

Re: BROADBAND USAGE WITH YOUVIEW??

If you get YouView through BT, then no it doesn't count towards your limit.

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dbards
Beginner
1,971 Views
Message 3 of 38

Re: BROADBAND USAGE WITH YOUVIEW??

Thanks - think I have figured out what is happening. I am on You View trial so my BT Vision has been cancelled so the system is making my usage go over the top. Not to worry as trialists are not charged. 

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Sjf9712
Newbie
1,877 Views
Message 4 of 38

Re: BROADBAND USAGE WITH YOUVIEW??

I'm not sure that is right from the useage of my account I am seeing. I have just made a post on a new thread as I didn't see this, but I don't think it is inclusive any more - unless someone from BT can confirm.

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Moderator
Moderator
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Message 5 of 38

Re: BROADBAND USAGE WITH YOUVIEW??

Hi Sjf9712,

 

If you have to YouView through BT then no need to worry about your BT Broadband usage allowance - all BT Vision and YouView On Demand and Catch Up TV is exempt from your usage.

 

Thanks

 

Paddy

Community ModeratorPaddyB
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Gonemad1
Contributor
1,777 Views
Message 6 of 38

Re: BROADBAND USAGE WITH YOUVIEW??


@PaddyB wrote:

Hi Sjf9712,

 

If you have to YouView through BT then no need to worry about your BT Broadband usage allowance - all BT Vision and YouView On Demand and Catch Up TV is exempt from your usage.

 

Thanks

 

Paddy


So does that definitely include NowTV aswell?.
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byattbrown
Aspiring Contributor
1,763 Views
Message 7 of 38

Re: BROADBAND USAGE WITH YOUVIEW??

I have been using NOW TV on top of my BT VISION and have been informed I went over my allowance last month. Smiley Mad

 

I have checked and NO, Now TV is NOT included as the kids have watched a couple of movies a day and I am using about 2.5 GB a day.  I had asked if it was included from a BT rep when I phoned and was told it was, well they got that one wrong.

 

 

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rebnats
Contributor
1,727 Views
Message 8 of 38

Re: BROADBAND USAGE WITH YOUVIEW??

Hi, I believe this is an important point for BT to clarify with regards to Now TV. I am considering taking out their trial but will not if I have to pay BT for going over my broadband option2 limits. I have vision essential with the YouView box. Also in the future if and when any other on demand channels come to be i.e. Netlix etc. What will be the position then.
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walkerx
Recognised Expert
1,693 Views
Message 9 of 38

Re: BROADBAND USAGE WITH YOUVIEW??

From what I see allowance is only included if you pay the full price.
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byattbrown
Aspiring Contributor
1,662 Views
Message 10 of 38

Re: BROADBAND USAGE WITH YOUVIEW??


@walkerx wrote:
From what I see allowance is only included if you pay the full price.

What do you mean if you pay the full price?

 

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