Who knows? We're able to watch 2 simultaneous Netlix UHD streams in our house, but according to BT the line is not quick or stable to watch a single BT UHD stream?????
And @Gemma_P - the reason I'm given for not getting it is because of the speed returned by the BT Wholesale checker is too low - Have got another mod looking at this already.
Glad you got it sorted. However, your comparison with Netflix is not right. Netflix use a lower bitrate and also use adaptive technology to adjust the bitrate on the fly depending upon available linespeed. BT pushes the same fixed rate high quality UHD stream out to everyone. Therefore the comparison just doeant stack up.