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Aspiring Expert
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Message 1 of 5

BT Player - BTP-125 error?

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I have a number of purchases in My Zone in the BT Player such as Alien Covenant etc. When I try to play them I get an error message saying "Sorry we can not play this at the moment, etc BTP-125"

 

However I bought The Mummy yesterday and this plays fine (although after getting 1/4 way through perhaps wish I hadn't!). Anyone know what this BTP-125 error is ? I've done a search/google for it and it does not seem a common error.

 

I have fully powered my box off and on too. I expect I will get the solve all response of "reset the box" from BT when I log it.

 

 

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Distinguished Guru
Distinguished Guru
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Message 2 of 5

Re: BT Player - BTP-125 error?

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@varkanoid did this problem get resolved ?

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Aspiring Expert
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Message 3 of 5

Re: BT Player - BTP-125 error?

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It just resolved itself thankfully. I got no help from anyone.

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Distinguished Guru
Distinguished Guru
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Message 4 of 5

Re: BT Player - BTP-125 error?

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@varkanoid Thanks for responding.Good that it cleared itself.

 

out of interest  do you have more than one Youview box  ?

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Aspiring Expert
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Message 5 of 5

Re: BT Player - BTP-125 error?

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Yes a UHD one and the normal HD one.

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