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4KTVFan
Contributor
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Message 1 of 2

BT Player constantly showing expired recomendations

Hi BT,

For the last couple of weeks the recomendations in the Youview BT Player menu are Expired, and lead to an Error message when clicking on them.

See attached photo.

Is this broken? Or simply not being updated?

BT Player Expired Error.jpg

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Moderator
Moderator
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Message 2 of 2

Re: BT Player constantly showing expired recomendations

Hi @4KTVFan Sorry that you are seeing outdated recommendations on your BT Player.

You may have already done so but can you please check that the software for players is the latest available. If it is and the problem is still happening post back and let me know.

Cheers
John

Community ModeratorJohnC
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