cancel
Showing results for 
Search instead for 
Did you mean: 
kaymensah
Newbie
252 Views
Message 1 of 4

BT TV 4K UHD box

Go to solution
I am a BT TV Max HD customer. How can I get a 4K UHD box?
0 Ratings
3 REPLIES 3
-Richie-
Expert
240 Views
Message 2 of 4

Re: BT TV 4K UHD box

Go to solution

You can upgrade from the Max HD package to the Max 4K and then pay £99 plus postage for the upgraded BTTV box, BT have already provided one free, any more or upgrades are chargeable but at a reduced rate, they retail for £299.

0 Ratings
Highlighted
kaymensah
Newbie
199 Views
Message 3 of 4

BT TV 4K UHD box

Go to solution
I am a BT TV Max HD customer. How can I get a 4K UHD box?
0 Ratings
Moderator
Moderator
224 Views
Message 4 of 4

Re: BT TV 4K UHD box

Go to solution

Hi @kaymensah 

Might be worthwhile calling our Loyalty team on 0800800150, if you choose to upgrade your package it may be possible to get the box. Alternatively have you tried to upgrade your tv package on bt.com?

Pricing has changed you can now as part of an upgrade order get an Ultra HD box for £49 with a postage charge of £9.99. Alternatively you can buy one outright for £249.

Stuart

Community ModeratorStuartH
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings