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ney
Expert
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Message 1 of 8

BT TV App

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Is it just me or has the W channel disapered from the BT TV app as it don't seem to be listed in the Guide on the app and I can no longer watch the channel live via the app.

Also the kids channel Boomerang seems to be missing from the TV guide within the app.

Darren

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7 REPLIES 7
Distinguished Guru
Distinguished Guru
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Message 2 of 8

Re: BT TV App

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Hi @ney 

what platform  are you using the Bt Tv app on ?

Briefly looking at Ipad and Android phone  BT TV apps I have W and Boomerang channels in the Live TV and the TV guide.

 

 

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ney
Expert
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Message 3 of 8

Re: BT TV App

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I using the BT TV app on my iPad Mini 4 with ios 12.1.4. Have signed out of the app and back in again and the W channel is now showing up in the live channels but the kids channel still don't seem to be listed.

Darren

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Andy005
Aspiring Expert
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Message 4 of 8

Re: BT TV App

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Alibi and TCM were missing for me yesterday, from Live TV and the Guide, both returned later. As far as I know Watch wasn't missing for me.

Discovery then went missing but it has since returned. Channels temporarily dropping off happens quite frequently in my experience.

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jam2000
Expert
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Message 5 of 8

Re: BT TV App

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No problems with mine, however I'm using Android.
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BT TV Expert
BT TV Expert
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Message 6 of 8

Re: BT TV App

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Hi @ney 

This is interesting and the first time I've heard of channels just disappearing from the guide within the app before.

Is W and Boomerang still missing from the guide today?

Boomerang: Channel 487

W: Channel 311

 

I've just tested on Android and seems fine, if still missing could take a screenshot too please?

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ney
Expert
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Message 7 of 8

Re: BT TV App

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Channels seem to have returned for me and all seems ok again don’t know what happened yesterday even will have another look when I get in from work this even
to see if all is still working ok with the BT TV app.

Darren
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ney
Expert
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Message 8 of 8

Re: BT TV App

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Deleted as posted the same thing twice.

Darren
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