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BT TV Box Maintenance Loop

Switched on the Tv and BT TV Box as normal and up comes a screen saying Box Maintenance, choose a setting and reset, Whichever one you do the box says its  resetting, goes blank then comes back up on the same maintenance page and just carries on in a loop not even giving you the option of not doing the reset. 

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BT TV Expert
BT TV Expert
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Re: BT TV Box Maintenance Loop

@phillipstandfield 

Sorry to hear you are having problems. If you send me your landline number via a private message then I'd be happy to have a look into the problem for you. Thanks. 

BT TV expertGemma
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I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, and help where I can with BTTV queries. Go here for more info.
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