Switched on tonight to find that the guide was unpopulated with channels. Recordings would not play. Internet connected via wired connection OK. All settings present. You view showing top left. Iplayer, netflix all work ok
Tried searching for channels, none found . Unhid 150 hidden channels then all disappeared.
Tried unplugging power for hard restart no channels found. Button restart no change.
Possible cause? Router factory reset remotely by technician following 20 plus disconnection in the network ( not the home) All router settings restored and rest of home IT working normally now.
Would be grateful for any advice on how to restore recordings and live TV. Is the tuner damaged?
Solved! Go to Solution.
Hi @dephead2004 Thanks for posting, I'm sorry you're having problems with your BT TV box. Can you try these steps to reset the box?
Let me know if that helps?