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scootwilson
Aspiring Contributor
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Message 1 of 4

BT TV Freeview box is whining

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My BT TV Freeview box has started whining. It's the latest type I think DTR2100. It is like a high pitched whine and normally lasts anything from a few seconds to about 5 minutes. Is there a fix for this do you know? It's not a 'known issue' on the BT TV box 'troubleshooter', which is completely useless. 

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_dreamer_
Aspiring Expert
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Message 2 of 4

Re: BT TV Freeview box is whining

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Sounds like the hard drive may be failing.

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scootwilson
Aspiring Contributor
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Message 3 of 4

Re: BT TV Freeview box is whining

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Yes it's doing it again now. I thought they were SSDs though? High pitched scratching sound this morning. Is there a BT person on here who can point me in the right direction to get a replacement please?

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aam
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Message 4 of 4

Re: BT TV Freeview box is whining

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You’re going to have to call BT on 0800800150 (or just 150 from your BT line) and select the appropriate option. It may be a bit of a wait. 

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