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Peterryanhome
Beginner
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Message 1 of 3

BT TV Pro box setup

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I am trying to setup a new BT TV pro box . It should give a choice of wired or wireless connection during setup but it is defaulting to wired and won't let me move off that screen. How do i get the Wi-Fi setup option? 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BT TV Pro box setup

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Peterryanhome
Beginner
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Message 3 of 3

Re: BT TV Pro box setup

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Thanks for the responses. I did connect the box via Ethernet . It did an update and finally the product matched the instructions in the box. So wireless now working. So it seems that the instructions should be - first-time connection must be via Ethernet to the hub. This will allow the box to gets the latest software update. Then you can go into BT Tv , select settings and change the connection to wireless. 

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