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Alcot33uk
Beginner
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Message 1 of 4

BT TV Pro box won’t connect to WiFi

Received BT TV Pro box today to go with my BT Broadband. But the box refuses to connect to my BT Home Hub over Wi-Fi. Weirdly it will connect to my Meraki Wi-Fi. 

I know the password for the Wi-Fi is correct and there’s no Ethernet cable plugged in. It just keeps stating ‘cannot connect’.

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3 REPLIES 3
licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: BT TV Pro box won’t connect to WiFi

Turn off Smart Setup on the hub.

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Alcot33uk
Beginner
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Message 3 of 4

Re: BT TV Pro box won’t connect to WiFi

That did not work.
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Keith_Beddoe
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Message 4 of 4

Re: BT TV Pro box won’t connect to WiFi

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