I'm not sure what's happening with this service, but its driving me crazy.
I have tried factory resets, resets keeping recordings - and possibly everything I can find on here. I have even tried both Ariel and Internet modes.
I have now multiple times lost all recordings - they mark themselves failed and the disk space reports 100% free.
It has now decided that if I record one programme - I must watch that channel (crazy!) If I switch to another channel - it switches me back. All the problems are on the Pro box, the other box we have is fine. Boxes are connected via ethernet.
I have 900 broadband, Big Entertainment, 2nd box, and Netflix - so not cheap..... Ready to cancel the lot (sorry extremely frustrated, I have been patient, but this has now being going on for months) Its getting to the point where we just end up not using it because its frustrating - so begs the question why I'm paying for it?
Is there something fundamentally faulty with the Pro box and service? I don't seem to be alone in having issues.
Frustrated Rant over whilst we have lost all our recordings, another failed recording, and missing the film I was watching...........
What's the best number for that please Darren?
P.S. I think I have figured out the recording bug that is changing my channel over - it seems to be recording things on two regional area's at the same time - so I end up with two recordings of whatever I wanted recording.