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Skippy1979
Beginner
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Message 1 of 2

BT TV through TPlink adapters

Hi all, I just got my new BT TV youview box and it is connected through a TPlink Powerline adaptor to my BT Hub5.
All software updates are done and I can watch normal TV and iplayer through the BT box but unable to access sport channels. Just get the a black screen with a flash of the action (no more than a 1/10 sec) every minute or so.

Can anyone advise please?
 
Regards
 
Skippy
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1 REPLY 1
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT TV through TPlink adapters

Welcome to this user forum.

 

The adapters may not be able to carry the multicast data.

 

Does it work if you connect the YouView box directly to the home hub using an Ethernet cable?

 

Were you given the option of ordering the BT ones, that do work, when you placed your order?

 

http://bt.custhelp.com/app/answers/detail/a_id/57213

 

The BT Mini Connectors work with speeds of up to 1GB and can even be used with our Ultra HD. This makes it easy for you to self install BT TV Ultra HD without an engineer visit.

 

 

 

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